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Search Help

Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

Overview

The top of the screen lists a summary of results with the number of results and search criteria in bold. Search results are arranged in relevancy order unless you chose another sort order from the advanced search screen. Results from browse categories display results alphabetically by title.

Each result includes an image, play and playlist icons, and the video title and citation. Clicking on the playlist icon will launch the playlist feature.

When search results show transcript searches, each video result also shows the first two hits in the transcript, with play buttons to launch the video player screen and video at that point.

When there are more than two hits in a result, clicking on "See [total number] hits" option refreshes the screen with every hit in the transcript. Play buttons for each hit launch the video player screen and video at that point. The full transcript and video are also available from this screen.