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Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

Our search URLs follow the same basic format:

http://product.alexanderstreet.com/search/field1/term1/field2/term2

any number of fields & terms, where a field is a category of metadata (e.g.“composer”) and term is the word or phrase to be searched within it (e.g. Beethoven)

all search terms are combined together as AND, e.g.

http://product.alexanderstreet.com/Search/title/quartet/composer/keats is a search for a title of 'quartet' AND a composer of keats

We also support Boolean logic and phrase searches, for example

http://product.alexanderstreet.com/Search/composer/beethoven%20or%20keats

(composer beethoven OR keats)

or

http://product.alexanderstreet.com/Search/title/%22quasi%20allegretto%22

(specific phrase "quasi allegretto")

We have named the fields as logically as possible. For example, in Classical Scores Library they are:

title

work opus

composer

genre

instrument

time period

music key

score type

duration start, duration end

original language

published start, published end

publisher

All of these accept strings, apart from duration & published, which are numeric (seconds and years respectively).

You can also use the 'keyword' term, which finds a match on any field, e.g. http://product.alexanderstreet.com/Search/keyword/quartet

You may also use http://product.alexanderstreet.com/Search/quartet for brevity. This generic term can also be combined together, e.g. http://product.alexanderstreet.com/Search/keyword/quartet/composer/keats